Refund and Returns Policy

Customer satisfaction is important to us.

Return Eligibility

Customers may request a return within 7 days of receiving the product if:

• The item received is damaged

• The item received is defective

• The wrong product was delivered

Returned items must be unused and in original packaging with tags intact.

Non-Returnable Items

The following items may not be eligible for return:

• Worn or washed apparel

• Products without original tags

• Items marked as final sale

Refund Process

Once the returned item is received and inspected, refunds will be processed within 7–10 business days to the original payment method.

Return Shipping

Email: info@novaecostore.com

Phone: +91 8447689249